Frequently Asked Questions

Everything you need to know about your LVW Underwear purchase.

How do I find the right size for me?

We provide a detailed size guide on every product page. We recommend measuring your waist and hips to compare against our chart, as our premium fabrics are designed for a snug yet flexible fit.

What is your return policy for intimate apparel?

For hygiene reasons, we can only accept returns on underwear that is unworn, unwashed, and still in its original, sealed packaging with all tags attached within 30 days of purchase.

How should I care for my LVW garments?

To maintain the integrity of the fabric and elastic, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and tumble drying to prolong the life of your underwear.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Are your materials sustainably sourced?

Yes, LVW Underwear is committed to ethical fashion. We use a blend of organic cotton and Tencel™ Modal, which are both biodegradable and produced using eco-friendly processes.

Do you offer discreet packaging?

Absolutely. All orders are shipped in plain, unbranded mailers or boxes to ensure your privacy from the moment of delivery.